We stand behind our products 100%, and your complete satisfaction is our goal. Because WholeScripts rigorously tests all its formulas for authenticity, potency, and safety; and we do not resell any returned items, and we are unable to accept returns. Claims for shortages, incorrect items, and damages will be reviewed on a case-by-case basis.
WholeScripts.com will make every effort to validate your shipping address and provide you with a recommended substitution. Please be aware that if the shipping vendor finds that there are errors or the address is undeliverable, you are agreeing to pay a $18 fee for address corrections and/or package rerouting.
Please note that international shipping is done at the customer’s risk. Once an order has shipped, WholeScripts is no longer responsible for that order. In the case that an order is denied entry by customs, WholeScripts is unable to issue a refund for the order amount or any shipping fees incurred. Products that are denied entry are not returned to WholeScripts and are instead destroyed by local authorities, and it is for this reason that we are unable to refund an order that is denied at customs. For some orders, we are unable to provide shipping charges until after the order has shipped due to the billing amount originating from our carrier. Please note that this may be several business days after the order has left our facility.
Standard Shipping option will ship USPS First Class, USPS Priority, UPS Ground or whichever method is selected at WholeScripts’ discretion.
Standard Shipping includes continental US only (excludes HI, AK, PR and VI). Customer is responsible for covering any additional shipping service charges (i.e. Signature Required, COD, etc.) at the vendor's list rate. WholeScripts.com will make every effort to validate your shipping address and provide you with a recommended substitution. Please be aware that if the shipping vendor finds that there are errors or the address is undeliverable, you are agreeing to cover any fees incurred for address corrections and/or package rerouting.