Frequently Asked Questions
How can we help?
The formulas available on WholeScripts have been used and trusted by thousands of practitioners and patients nationwide for over 20 years. It is the ONLY site where genuine XYMOGEN formulas can be purchased. WholeScripts also offers EMR/EHR integration to make recommending supplements easier and quicker for practitioners.
XYMOGEN powers WholeScripts. The majority of formulas are manufactured by XYMOGEN because cutting-edge science, testing, and data are employed in the making of XYMOGEN formulas. Also, XYMOGEN’s quality is backed by its ePedigree program, which ensures that what it says on the label is in the bottle.
Yes, there are known and possibly unknown interactions between some prescription and over-the-counter (OTC) medications and some dietary supplements. The combination may enhance the drug’s action and therefore increase risk of toxicity, or it may reduce the drug’s action and therefore decrease its benefit. A drug can also deplete certain nutrients and increase the need for supplementation. The information supplied on labels regarding specific interactions is limited to the research available and the likely impact to the general public, so it is important to consult with your healthcare practitioner or pharmacist before combining prescription or OTC medications with any nutraceutical formulas available through WholeScripts.
Yes, you can view our formulas, which have been categorized according to body systems and health concerns, on our formulas page.
Yes, we have XYMOGEN’s BrainSustain™ for Kids, a powdered drink formula designed to enhance children’s brain development and performance.* Many healthcare practitioners recommend this and other WholeScripts supplements in an effort to support children’s overall health. WholeScripts has these formulas and more. Very few clinical trials are carried out on children, so there is limited data with which to assess the safety and efficacy of nutraceuticals for children. We recommend that you consult a licensed healthcare practitioner before giving your child any formula available through WholeScripts.
Yes, make sure you check out our website and newsletter for promotions. Also, don't forget to follow us on social media.
Yes! Half the retail price of all your patients’ purchases, even of other brands, will go towards your SharedRewards.
Licensed healthcare practitioners who would like to offer XYMOGEN formulas may apply for an account here (link). The application will be reviewed and further documentation may be requested. Not all applicants will be approved; WholeScripts will review the license, certificate, and practitioner designation to see if it meets its requirements.
XYMOGEN formulas are available only through licensed healthcare practitioners. Patients should contact a licensed healthcare practitioner in their area to order XYMOGEN formulas.
We stand behind our products 100% and your complete satisfaction is our goal. Because WholeScripts rigorously tests all its formulas for authenticity, potency, and safety—and we do not resell any returned items—we are unable to accept returns. Claims for shortages, incorrect items, and damages must be made within (5) days of delivery and will be reviewed on a case-by-case basis.
Many dietary ingredients have not been tested during pregnancy or lactation. It is always best to check the label cautions and consult your healthcare practitioner before using a dietary supplement of any kind while pregnant or lactating.
Yes. Everything listed on a XYMOGEN label is present in the capsule, tablet, powder, or liquid. What you see is exactly what you get.
That is completely dependent on what supplier has the best material. It is one of our highest priorities to search out the best raw materials for XYMOGEN products based on quality, purity, and research.
A majority of XYMOGEN formulas are manufactured at our 308,400–square–foot headquarters and manufacturing facility in Orlando, FL. However, the manufacturing of some XYMOGEN formulas is outsourced to a few select companies. We require that each of these companies, including XYMOGEN itself, is currently Good Manufacturing Practice (GMP) registered by the National Sanitation Foundation (NSF International).
The FDA requires that all dietary supplements and foods containing one of the major 8 allergens (milk, egg, peanut, tree nut, wheat, soy, fish, and crustacean shellfish) be labeled to detail which allergen it contains. While XYMOGEN generally tries to avoid the use of the major 8 allergens and other allergenic materials such as corn protein, yeast, and gluten; the label is the best place to obtain what allergens are present in a formula. If you have allergenic responses to ingredients not listed on the ‘Does Not Contain’ section of the label or that is not a Major 8 Allergen that would be clearly listed, we recommend conferring with your healthcare practitioner on whether a WholeScripts formula is for you.
Inactive or other ingredients are present in our formulas for a variety of reasons including: encapsulation, achieving uniform density for accurate dosing, and dispersing the active ingredients evenly. All ingredients in XYMOGEN formulas are generally recognized as safe (GRAS).
XYMOGEN requires that all bovine-sourced ingredients are free of both bovine spongiform encephalopathy (BSE) and transmissible spongiform encephalopthathy (TSE), more commonly referred to as “mad cow disease”.
If there is a clear, science-based reason to take your supplement away from a meal, this will be indicated on the XYMOGEN formula label directions or in the formula Doctor’s Reference Sheet (DRS). If there is any remaining question, consult your healthcare practitioner.
Please try searching a different term
Can’t find what you need?
Get in touch with us. Call us at 1 (800) 647-6100 or fill in the contact form and we’ll get back to you.